FAQs

We can only cancel your order if it has not been shipped yet. Please contact us ASAP to cancel your order.

We do not have the ability to add items to an order once it has been placed in our system. If your order has not shipped yet, we can remove item(s) from your order before it ships.

You will receive an email notification when your order ships with your tracking number linked to the shipper that will have the current status and expected time of delivery.

HELP! I Used The Wrong Address!

Stay calm. We are here to help. If you accidentally placed an order with the wrong name, zip-code, or address, be sure to contact customer service as soon as you can!

Abbott World Marathon Majors Global Running Club Store currently accepts PayPal as its sole method of payment worldwide

When you make a purchase through the Site, we may collect your credit card number or other payment account number, billing address (including zip code), and other information related to such purchase (collectively "Payment Information") from you.

Our platform uses HSTS Policy (HTTP Strict Transport Security). This feature helps protect against protocol downgrade attacks and cookie hi-jacking.

The Responsive Site's secure connection uses the DV (Domain Validated) certificate.

Our SSL implementation is not compatible with any version of Internet Explorer on Windows XP (but will work on Chrome or Firefox).

Not compatible with Android 2.3 and earlier.

We've added logic to the platform that makes sure we don't redirect traffic to HTTPS for these devices. If a user on an incompatible browser attempts to load the HTTPS version of the Site, a security error/warning will appear. However, if the user visits the HTTP version of the Site, the responsive Site will simply not load the HTTPS version.

Items marked FINAL SALE are not eligible for returns or exchanges. All custom items are FINAL SALE and cannot be returned.

The return process can be started on abbottwmmglobalrunclub.com through our "Contact" page. If you are creating a new return request, please choose the "Returns & Exchanges" checkbox on the form. If you have an account, use the Account link to login to your account. After logging in, click the RETURNS Tab to start your return. If you do not have an account, use the Guest link. Items that do not meet the requirements stated below will not receive an RMA number and are ineligible to return/exchange.

Your item may only be returned/exchanged under the following conditions (NO EXCEPTIONS):

• The item(s) must have been purchased on  store.abbottwmmglobalrunclub.com
• The item(s) must be in their Original condition with Tags attached.
• The item(s) need to be returned within 30 days of receipt of the item.
• You must include a copy of your original order confirmation email or packing slip.

We CANNOT reimburse for shipping charges. You will be provided a return label if:

• You have received the wrong item.
• The item you have received is damaged.

If you return an item bought as part of a bundle or with a promotional discount and you do not return everything. We will reimburse you for what you do return, minus the value of the discount or freebie.

***PLEASE NOTE: All items marked as 'CLEARANCE' contain a RED slash through the original price and are deemed FINAL SALE. These items may not be returned, refunded or exchanged.

If you have any questions about whether or not we'll accept the return or exchange, please email info@wmmajors.com to confirm. We may require photos of any defect in order to process a return/exchange.

We ship to most locations around the world through FedEx.

Please allow 4-6 weeks for processing and delivery.

Unfortunately when a package is returned to sender we do not have the ability to resend the items. Once our warehouse has inspected and processed the package, we will get a notification of the returned shipment and issue you a refund for your items.